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Privacy Policy

When do we collect information?

What personal information do we collect?

For the purpose of being able to communicate with past, current & potential future clients, we retain names, email address & telephone numbers. When you visit our website, we collect anonymous visitor data using Google Analytics. This is for the purpose of learning how people find us as well as seeing which of website pages are visited most frequently. For more information about cookies please see our Cookie Policy.

What do we do with that information?

It is used purely for communication relating to your office furniture requirements or for making sure that our website works effectively.

How long do we retain the information for?

We retain this information indefinitely to assist us with ongoing / future projects you may have.

What are your user rights?

You are entitled to view, amend, or delete the personal information that we hold. Email you request to the data protection officer at info@pmbofficedesign.co.uk. We will respond to this within one month of the request.

Checking your identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request of your behalf, we will ask them to prove they have your permission to act.

How we protect your personal data

We know how much date security matters to all of our clients. With this in mind we treat your data with the utmost care & take all appropriate steps to protect it. We secure access to all transactional areas of our website using ‘https’ technology.

Access to your personal data is password-protected or kept in a secure location.

Who do we share your data with?

The information that we collect will never be passed to third parties or sold (except where it is necessary to carry out our business for example deliveries & installations or where we need to do so to meet legal obligations, for example with our auditors & HMRC, it is done so securely & lawfully).

When data is no longer needed it is confidentially destroyed or deleted.

If you provide a service or product which we feel may benefit a client of ours, we may pass your contact details to them with your permission.

How you can complain to the ICO

If you feel that your data has not been handled correctly, or out are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns

If you based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

What is the plan for data breaches?

If a data breach occurs, we will immediately contact the Information Commissioner’s Office & all affected users as soon as the breach is detected.